Privacy Policy.

Internet Growth Systems is the data controller responsible for your personal data.

As data controller, we determine how and why your personal data is processed. If you have any concerns about how we handle your data, please contact us in the first instance.

We may collect and process the following personal data:

Information You Provide Directly

• Name and email address (via contact forms and inquiries)
• Business name and revenue information (via detailed inquiry forms)
• Any other information you choose to share in your messages
• Payment information (processed securely via Stripe — we do not store card details)

Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search terms
• Device type and operating system

Quiz and Assessment Data

If you complete our Friction Assessment quiz, we may collect your answers and the resulting profile category to better understand your needs. This data is used solely to recommend appropriate services.

We use your personal data for the following purposes and on the following legal bases under UK GDPR:

We will never sell your personal data to third parties or use it for purposes incompatible with those listed above.

We will only send you marketing emails if you have explicitly consented to receive them. You can withdraw your consent at any time by clicking the “unsubscribe” link in any marketing email, or by contacting us directly.

Withdrawing consent does not affect the lawfulness of any processing carried out prior to your withdrawal.

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files placed on your device.

Types of Cookies We Use

• Essential cookies — necessary for the website to function correctly
• Analytics cookies — help us understand how visitors use our site (e.g. Google Analytics)
• Preference cookies — remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of this website. By continuing to use our site, you consent to our use of essential cookies.

We use a number of trusted third-party services to operate our business. Each has its own privacy policy and data processing practices:

• Stripe — payment processing (stripe.com/privacy)
• Book Like a Boss — appointment scheduling
• Google Analytics — website analytics
• Email service provider — for communications (details available on request)

We only share the minimum necessary data with these providers and ensure appropriate data processing agreements are in place.

Some of our third-party service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or equivalent mechanisms, to protect your data to the same standard as required under UK GDPR.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

• Contact enquiry data — retained for up to 2 years
• Client project data — retained for up to 6 years (for legal and financial compliance)
• Marketing consent records — retained until consent is withdrawn
• Website analytics data — retained per the provider's standard retention period

Under UK GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at hello@internetgrowthsystems.com. We will respond within one calendar month. We may need to verify your identity before processing your request.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection supervisory authority:

We would, however, appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include secure connections (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.